FAQs

You have many options when looking to book charters for your boat or experience. However, we have created a superior system to the other possibilities by implementing features to make your life easier.

We offer:

• Industry lowest service fees, only 8%! Keep more of what you earn!

• Preset price options to reduce unnecessary communication and eliminate window shoppers

• Unique booking verification code to be entered upon boarding for quicker payouts

• Manage bookings with mobile app calendar, and trip notifications inbox

• Automated messages to customers once the booking is confirmed with details regarding boat rules, pick up location, FAQs, and a list of things to bring

• Access to our well-trained customer support specialists

1. To get started, you need to create a listing detailing all the information about your boat or experience offered and add photos.

2. Set at least three price options based on the length of the trip.

3. Customers will send you booking requests, and you may accept or decline them based on availability. You may also offer alternative departure dates to accommodate your schedule.

4. Once a booking is processed, you will receive a confirmation email and have access to the contact info of the renter.

5. Start the charter by entering the Boarding ID in the App. The guest will provide it

6. Add your direct deposit bank info to receive payouts.

A 8% of the total booking amount will be deduced as a service fee.

We process payouts weekly, and payments will become available in your bank account within 5-10 business days from the time we process them.

You can update the account by using the website or mobile app.

Update on website

The website allows to update the following information: name, phone, about you, email marketing subscription.

Update profile on the website

Update on app

The app allows to update: Name, phone number, about you, email marketing subscription, currency, email, password, and profile photo.

1. Get the app from the App Store or Google Play.
2. Log in to your account.
3. Go to the Profile section.
4. Scroll down to the bottom of the screen and click on the "Edit profile" button.

You can delete the account and data yourself using the mobile apps.

1. Get the app from the App Store or Google Play.
2. Log in to your account.
3. Go to the Profile section.
4. Scroll down to the bottom of the screen and click on the "Edit profile" button.
5. Scroll down to the bottom of the screen and click on the "Delete Account" button.

If you having any difficulties, please contact us!